If you are feeling unwell, have COVID symptoms or are not feeling comfortable attending a performance you have purchased a ticket to, we are offering opportunities to support you. If you require a refund or to exchange your tickets for another show within the same production, we have options to support you.
Can I donate my tickets?
Can I get a refund on my tickets?
PLEASE NOTE: Ticket refunds are available on a production basis and do not extend to other productions.
Can I exchange my tickets?
PLEASE NOTE: It is important to contact us at least two hours prior to the original performance. Exchanges are subject to ticket availability for the new date.
How do I exchange a ticket?
Do I need to have my tickets on hand?
We may need to verify certain information from your tickets before we can process your exchange.
I’ve already missed my scheduled performance. Can I make an exchange?
No. We unable offer exchanges on unused tickets. All exchanges must be made two hours before your scheduled performance.