Before attending an event by One Yellow Rabbit, please review the most up-to-date safety guidelines. The safety of all relies on the greatest participation, and we thank you for being our partner in these efforts.
Get Ready to Return to One Yellow Rabbit
All of us at One Yellow Rabbit are excited to welcome you back. Below is a quick list to prepare you for attending an event with us:
All audience members 12 years and older are required to show proof of vaccination against COVID-19 with a vaccine approved by Health Canada. At least two weeks have elapsed since the second dose of a two-dose vaccine or a single dose of a one-dose vaccine Those who cannot be vaccinated due to a medical exemption or sincerely held religious belief must provide a negative COVID-19 test taken within 72 hours before attending an event with us.
Any child under age 12 must be accompanied by an adult that meets the criteria outlined above.
Vaccines currently approved by Health Canada and therefore valid for this policy include:
Single Two-dose vaccine:
Proof of vaccination can include:
The following documentation is acceptable as proof of vaccination:
Proof of vaccination must be accompanied by government-issued photo identification.
Self-reported vaccination records that are not verified by a health care provider cannot be accepted.
NEGATIVE COVID-19 TEST PROOF
For patrons who are not vaccinated, test documentation indicating a negative test result for COVID-19 dated no more than 72 hours prior to the performance date must be presented along with government-issued photo identification matching the name on the negative test.
The following documentation is acceptable:
Mask or face coverings are required at all times throughout Arts Commons, including while seated in the Big Secret Theatre during performances. While inside Arts Commons, all guests must wear a properly fitting mask over their nose and mouth.
Check your tickets for box office hours, performance time and venue location.
To reduce pre-show lobby congestion, please have your tickets and proof of vaccination ready when arrivinig at the Big Secret Theatre in Arts Commons.
If you have any onset symptoms of COVID-19, exposed to someone with COVID or COVID-like symptoms within the last 14 days, please do not attend your scheduled event. One Yellow Rabbit has temporatily updated our refund policy to readily accommodate exchanges, credits, and refunds should you be unable to attend an event, or if an event needs to be reconfigured, rescheduled, or cancelled. You may receive a full refund to any performances by One Yellow Rabbit.
Please Review Our Ticketing And Refund Policy FAQ.
You may be asked to do a health check prior to entering Arts Commons. Mask or face coverings are required at all times throughout the building. Coat check will be unavailable during this time, please prepare accordingly. While cash is accepted, please make payments by credit or debit card whenever possible to create a touchless environment. However, because touchless is not always possible, staff, volunteers, and patrons are asked to wash and/or sanitize frequently. Hand sanitizer stations are available throughout Arts Commons and the Big Secret Theatre.
You may be required to social distance in lines and may be asked to take your seats early to avoid congestion in the lobby. Food and beverage service may be limited to reduce congestion and potential transmission. In the initial stages of reopening, social distanced seating may be in place. Some seats may, therefore, remain empty to accommodate social distancing. Please do not change seats and remain in your seat. To facilitate a speedy and safe departure from the Big Secret Theatre, you may be asked to exit the theatre row by row..
In addition to increased frequency of routine cleaning, as recommended by Alberta Health Services, venues, high-traffic areas, and frequently touched surfaces will be cleaned and sanitized before, during, and after every event, in every venue. Energy-efficient Merv 14 Air filters (used in general areas of hospitals) have been installed to optimize air quality. The state-of-the-art system completely turns over the air volume in the Big Secret Theatre and across Arts Commons three times every hour.
Across all of Arts Commons an Ultraviolet Germicidal Irradiation (UVGI) solution in the building has implemented. This technology provides effective air sterilization through ultraviolet germicidal lights that produce short-wavelength light that destroys the genetic material in the nucleus of cells of microorganisms such as bacteria, viruses, and molds. This UVGI system is installed in the ducts of the heating, ventilating, and air conditioning systems and irradiates the small airborne particles containing microorganisms as the air flows through the return air ducts throughout Arts Commons. Treating the air at these locations also ensures that air exhausted from the building is also sterilized.
Questions? Please write to us any time at firstname.lastname@example.org.